'utility customers'

How advanced metering has rocked the utility revenue protection world

Utility revenue protection activities are not like they used to be. Advancements in meter technology, reading, and data collection have had a major impact on revenue protection department operations, and for some utilities, present opportunities for a paradigm shift.

The Virtual Power Plant—making it happen

The Virtual Power Plant is the working title assigned to the modern electric system architecture and operations envisioned by utility industry leaders. The VPP integrates the operation of supply- and demand-side assets to meet customer demand for energy services in both the short- and long-term. It’s the evolution of the present-day power plant, so it [...]

Demand response to smart grid progression

For decades, the energy market for electricity was represented with an inelastic demand curve. As this market adapts for smart grid operations and mechanisms develop for expanding consumer groups to change their consumption patterns, the market’s inelastic longevity wanes, and we must examine potential scenarios for effects on market prices.

The smart grid-enabled utility-customer relationship.

The Electric Power Board (EPB) of Chattanooga – one of the largest municipal power distributors in the country – is currently building a 100% fiber optic communication system that will be the backbone for their Smart Grid. EPB executive VP and COO David Wade will be examining what’s next in the utility-customer relationship and balancing [...]

Technology, policy, customers set pace of change, path for success

The pace of change towards a sustainable energy future is accelerating. Executives gathered at the KEMA Utility of the Future conference revealed communications, collaboration and innovation are key to how well utilities will fare in a fast-paced, always-on future.