Utility revenue protection activities are not like they used to be. Advancements in meter technology, reading, and data collection have had a major impact on revenue protection department operations, and for some utilities, present opportunities for a paradigm shift.

Utilities contemplate investments of tens to hundreds of millions of dollars for the procurement of advanced metering infrastructure (AMI) and smart grid systems. Their objectives vary from power system optimization to preparation for the utility of the future, where customers become actively engaged in managing both energy consumption and production, such as photovoltaic systems and [...]

When it comes to new directions in market-wide consumer energy use decisions and choices, change doesn’t come easy. The smart grid evolution is poised to change the “consumer-to-grid” dynamic. But how – and how quickly – will customers respond and adapt? A smart energy demonstration center is helping make the C2G connection.

The smart grid revolution is sparking debate over consumer privacy. It’s a huge concern that seems to be taking a back seat to the focus on cyber security. Yet privacy is a crucial discussion to elevate. Agreement on what data should be considered “private” and what should be considered “utility property” is needed. And this [...]

As the US makes the largest single investment in grid modernization in its history, how well equipped the nation is to further energy efficiency, reduce energy bills and strengthen system reliability depends, in part, on the quality of consumer end-use information.